Welcome to our store!

Frequently Asked Questions

What is the easiest way to contact you?
The easiest to contact us is via the Contact Us page or sending an email to info@mysensualsecrets.com. We strive to reply to all emails and enquiries within 24 hours.

What payment methods do you offer?
We offer all regular credit cards including VISA, MasterCard, American Express and Discover as well PayPal as a payment method. For more information on our payment options click here.

What is your Return Policy?
Depending on your order and the nature of the products unopened , un touched products can usually be returned for a credit or exchange within 30 days of shipment. For more information on Returns click here.

How secure is your payment system?
MySensualSecrets offers one of the most secure payment gateways in the world with full DSS-PCI level 1 compliance. For security information please visit our Privacy Policy.

How often do you receive new styles?
Our catalog is updated monthly with new styles and skus from the top manufacturers of the sexual wellness industry. Customer should check back often as items are added and removed daily.

Will my package be shipped discreetly?
Each package is shipped out with no visible markings an no indications of what is within. You should always feel comfortable knowing that your package will always be discreet. For more information click here.

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